Brickell Honda is the #1 rated Honda dealer in Miami, according to Google. We invite you to visit Brickell Honda on your journey to driving a new Honda in Miami! We've got all of the exciting new Honda models like the new Accord, Civic, CR-V, HR-V, and the entire roster of new Honda models! And if you need an auto loan, our finance department is at the ready! Don't forget to come to Brickell Honda's service department when your Honda needs auto services, including oil changes, safety inspections, a coolant flush, or anything else. Brickell Honda is here to help you get into a new Honda or maintain a vehicle you already own.
After I spent $844 and my car received multiple services, that maybe were not necessary, my car was given to me dirty with marks of oils on the fabric seats and plastic bags, also one of their equipments was left inside of my car.
My car start having low tires pressure immediately, I called to one of the workers and told me to go to another place to check the tires. My tires pressure must be 32, the back wheels where 45 and 47 and the front wheels where 30. I readjusted in another place and then the manager told me when I adjusted the tire pressures, the machine of the person that adjusted was not working well.
2 different mechanics told me that the services that I paid for where not necessary and were not made on my car, again I am a woman I went to Honda Brickell expecting that I will get the best service for my car and nobody will take advantage on me... Maybe I wasted my money... I will never know.
I kindly ask them please review everything battery, oils, wheels. I only went for the maintenance when the oil has to be changed. My battery was never checked and the result is that the acid of the battery was splitting outside of itself which is very dangerous and of course my car turned off and the computer as well.
I called Brickell Honda and their costumer service told me to solve the situation they wanted to send me a car crane for at least $200 after after $5 miles I will be charge with $5 each extra mile and then more than $400 for the new battery and installation. I did not even spent $200 with the battery and installation in another certified supplier.
I went to talk with the manager and maybe because I felt that someone took advantage on me because of the service and what I paid. It was a waste of my time to go there because the work was apparently well done according to him and the places that I went to take the pressure of my wheels were wrong. I showed him the pictures with the day and time.
I had a really bad experience and if you are a woman or you dont know much about cars I will highly recommend you to consider a better place.
1 review 