Bugs R Gone went above and beyond the call of duty. They did what other companies could not and would not. They made an emergency call to a rental property to exterminate while an elderly person had gone to the hospital. They take pride in their work. They are a company with integrity and compassion. If we should ever need an exterminator again, we will definitely go with Bugs R Gone. They are professional, timely and effective. It's true, when they leave, your bugs are gone!