I have been a CVO customer for 15 years. I have spent thousands of dollars on rifles/pistols/shotguns, ammo, accessories, knives, flashlights, ffl transfers and everything in-between. I have had great dealings with Ernie and read the bad reviews about CVO over the years, always in disbelief. That changed this week.
I'll preface this with the hope that it was an off day, maybe the staff was tired, or maybe they are paranoid that the ATF is sending in agents to catch them with any slip-up and yank their license. I get all that, but what happened pissed me off so bad that I will never go back.
I was in with my 75 year old father who wanted to ask some questions on the law and almost immediately the guys working the counter got aggressive and defensive, not answering my father's questions but instead basically interrogating him on his views. They all ganged up on him like hyenas throwing questions at him, laughing in his face, and telling him he was wrong. Ernie even got in on it which was a surprise. They were so disrespectful and demeaning to my father, and they did it loudly so everyone in the store could hear. Instead of advising him of the law or recommending he sign up for one of their classes to dive deeper into the laws and why they are how they are, they pounced on an old man who was just trying to understand the law better even if he admittedly didn't agree with it. At one point Ernie even told him that he just admitted (in a hypothetical situation) to 4 police officers and on video to something that technically would be against the law. That to me sounded like a threat. And if those guys were law enforcement, they acted more like high school jocks ridiculing the band. They should know the law and matter of factly explain it to people who actually WANT to understand it. I hear people say "Ignorance of the law is no excuse", but then someone is pummeled for asking about it. As my father walked away, the hyenas continued to belittle him and talk trash about their brief interaction.
Their lack of decency and respect for an old man, even if he said things they didn't like, put a real bad taste in my mouth, and didn't make me feel any better about the local law enforcement that were working that day. I also don't like knowing that I'm being surveiled while I shop and "anything I say can and will be used against me" at some point in the future.
There was no reason for the hostility. You have been judged by how you treated the most vulnerable in your community, and you failed. I will take my business elsewhere from now on and hope I never cross paths with any of these supposed public servants.
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