Pink Angels came through when we needed them urgently. Our father had dementia and his caregiver Austin was phenomenal. He ended up caring for my dad for 7 months and we are eternally grateful to the Agency and Austin. I gave a rating of 4 for experience because when Austin needed a substitute it was not always someone with the same level of experience he had. However my father was always well cared for the majority of the time. I would highly recommend using this Agency.