Good and Bad. First was told they sold the same rig we wanted twice. Good for us we got a new one. It took some time and that was a bit stressful as we were on a timeline yo leave but weather was involved. Hopefully the first salesman we talked to got commission (teacher) cause jay took over and never did meet him. Love Love our new Montana. Minor issues were taken care of on the phone with Diane Shes awesome. Got a new chair light but that one still doesn't work. The bad - we were highly recommended to you by our nephew Sean Studer then we found out you did not take very good care of him. Otherwise I would have given you a better rating. And sent my sister to you.