I have used storage companies from MA to Hawaii, with a lot in between. E Z Storage in Utica MI is by FAR the best in service and the way they handle customers. The manager Nicole is one of the best I have dealt with. I hate to say this as I would not want to loose her from that location, but as a former Bussiness owner (now retired), I would have no problem in promoting Nicole. EZ Storage should be proud of her and have her training others to handle customers the way she does. I do wish Utica had 24 hour access.