I've never in my 50+years had such an awful interaction with a vet clinic, with a nurse. I went to then and got my 12 week old puppy shots on a Tuesday today is Friday, I paid in full. I've never left a vet with an outstanding bill. I've been able to make payments etc but I've always paid them in full. My wonderful awesome social puppy has never arrived them neither, but you would have thought we had done horrible things personally to this"woman" this person whom is considered a nurse? Laughable. To me my puppies, my pets are part of my family I want the best for them no matter what. I expect a place that is there solely there to take care of your pets would have compassion, would be in the business because they care for the lives of pets. With the Millcreek Animal Hospital in Moab Utah that could not be farther from the truth. It was only about payment to front payment in full. That is literally all she said 3 times within 60 seconds. Sadly I have to have 2 jobs and I am in between checks I would pay in full in 5 days however that was ignored and simply repeated no I am sorry but WE have been burnt in the past. Let me explain I rescued a 4 week old puppy he was starved almost to death at 4 weeks , he is 12 weeks now and fast and happy until last night about 3am. He threw up began having stomach problems wouldn't drink water etc I was freaking out. PARVO screamed in my mind. I am a mess. I called the vet I took this puppy to to get his first round of shots 3 days ago. I begged for help. When I called she asked about payment before I could finish my sentence. I am crying in the phone and all she was concerned with is getting payment in full for everything+whatever else. She never asked about the puppy how he felt how I was never offered any advice to make him comfortable. Nothing at all. She was UNCARING, RUDE, DISMISSIVE, UNHELPFUL, COLD AND FOCUSED ONLY ON THE MONEY.. Thank God I called Dr Sorenson, also in Moab Utah, the guy who answered the phone right from the beginning asked about the puppy asked how I was etc . Told me to bring him in, I was scared because of my last phone call and told him my paycheck issue he did not even act worried. He said don't worry about that and explain a lot only a small payment when picking him up and make payments . He was more concerned in getting my baby out there and better with in 15 minutes I had my puppy to people I feel comfortable with leaving him with. Millcreek animal hospital shows their actions and words