First thing they did was try and pull a fast one by telling us, kin of the departed, that our sister had already paid for an entire package only to yank it all away and offer us no discount for the services. Now after we have chosen to take our business elsewhere we are getting charged for them picking her up from the hospital and storage. We only agreed to them picking up our sister from the hospital because they fraudulently represented having full payment which would have had those costs included. Clairemont Mortuary and its employees Jill, and Frank are stealing from grieving families and it has to stop.