Worst possible experience of my life. Almost all of my items were damaged. No one was helpful when I stated my delivery and elevator timeframe on every phone interaction. My items were held for 7 days, and company would not tell me where. My dresser and nightstand had been searched through. I had meds in my nightstand and when that was delivered, the bottle was under the drawer, clearly the nightstand had been flipped around. The manager was insanely rude. The company was to deliver my things within 24 hours of finding out I had left meds in my nightstand, and she flat out said that the dispatching company didn't notify them "because guess what, they don't care." They had young kids deliver my things and they didn't give me paperwork or go through the delivery inventory, so the company refused any reimbursement. Save yourself the headache and stay away.. they don't even deserve one star for a rating. Read the BBB reviews on this place.