They were able to tightly pack the items in the truck and load as much as possible. They were helpful and listened to our directions. There was a little detail when I asked for status one of their reps promised to call me back but she didn’t, so I called them back to complain. 2 mins after the rep called me back apologizing for her mistake and from that point on I did not have to call for status again. This rep called me every day with status and that was great for me.