I ordered my product on March 20 and today is April 1. I have not received any confirmation emails and I have not received my product. I sent an email through the customer support tab on the website and didn't get any response to that either. I am about ready to call my bank and have them reverse the charge to my credit card which was run through my bank on March 21. The website said product would be delivered in 1-4 days. This was supposed to be a birthday present and now it is too late! I am NOT a happy customer! If I could rate you lower than a 1, I would!