I recently had an extremely disappointing experience with Goshen Animal Clinic. As a pet owner, it is crucial to find a veterinarian who genuinely cares about the well-being of our furry friends. Unfortunately, this clinic fell far short of my expectations. Firstly, my dog was misdiagnosed by the vet, which led to unnecessary pressure for an exploratory surgery. Despite expressing my concerns, I felt coerced into agreeing to the procedure. To make matters worse, there was minimal follow-up after the surgery. I had to remind them about removing the staples even though they had scheduled an appointment for it. Shockingly, when I noticed that a staple was left behind and causing irritation after a week of removal, I called them immediately. Instead of acknowledging their mistake and rectifying it promptly, they wanted to charge me $160 for an emergency visit! It was infuriating that they were unwilling to take responsibility for their error. After refusing to pay and engaging in a heated argument with them, they finally decided to waive the fee. However, just one week later, my dog's condition worsened as he developed an infection in the area where they had forgotten to remove the staple. When I called again seeking assistance and treatment options for his infection, they wanted me to pay for antibiotics! The lack of communication within this clinic is astounding; each time I visited or called regarding these issues seemed like starting from scratch as if no records existed at all. It became apparent that their primary concern lies in making money rather than providing quality care. If you truly love your pets and want what's best for them – even if you only care just a little – please avoid taking them here. Their focus on profit over compassion is evident in their actions. I implore you to seek out a veterinary clinic that prioritizes the well-being of your beloved pets and values open communication with their clients. Remember, our furry companions deserve the best care possible, and unfortunately, they fall short of meeting those standards.