I wasn't an easy customer and Steve can verify this BUT he stuck with me through all the changes I made to the kithen design and, after a few weeks it all came together - the order is placed. I was pleased with Steve's service a few months ago with the master bath remodel so I decided to give him the business again with the kitchen and 2nd bath upgrade. When phase 2 is complete then it's on to phase 3. I'll be adding the Irish Pub and cinema to the home (who needs a dining room) and all should be complete. THANKS STEVE !!!!!