While completing a job at my home, which included switching out an old breaker box for one with greater capacity, the electrician left a live, uncapped wire hanging in my home. My wife discovered this by brushing up against the covered portion of the wire, pushing the expose portion of it into and connecting with the breaker box; this not only shorted out the circuit, but it also sparked and shocked my wife. While this was an old and unused back-feed, the fact that a live wire that was left unsecured is negligent and posed significant risk for fire, property loss or bodily damage. Fortunately, at the time we had a contractor at the house (who is skilled with electricity) and was able to secure it – which was on a Saturday. We then immediately contact Jeremy Electrical who stated they would dispatch an electrician the next business day – a Monday. Upon arrival, the electrician inspected the now-capped wire and stated that the condition it is currently in was the condition which they left it in, which is untruthful. Further, the electrician made no apology for leaving a dangerous and incomplete job behind and promptly left. The public should be aware of the both the lack of aptitude of this company that created a dangerous situation, and their general inability to take accountability for hazardous, inexcusable errors. While not related to this specific portion of the work, the company also attempted to gouge us. Prior to the onset of work, Jeremy provided a bid for the job, inclusive of all labor necessary to complete it. Near the completion, we were told that due to the fact that a portion of the job required a trench be dug by hand (rather than using a trenching machine) that we would be charged for additional labor. This was in spite of the fact that, again, the bid clearly delineated that all labor was included in the bottom line price. The fact that the trench had to be hand dug was a function of where various lines (sewage, electrical, etc.) were in our yard – however this was known information at the time of the bid. While we have refused to pay this additional labor charge, the public should be aware of the unethical methodology this company practices. Again, embodiment of Jeremy’s lack of aptitude to properly assess the job request during the bidding process. Lastly, upon completing the job, the company vacated the premises, leaving behind myriad refuse items strewn about in my yard. We had to specifically request that the come back to clean up the mess that the company left.