We have been customers of Invisible fence of Hampton Roads for almost a year. Service representatives are very knowledge and provide great service. We recently had a relocation of our underground wire in our backyard and Michael the service technician did a great job. He even had to crawl on his hands and knees to get through one area with the machine under some bushes. Called the office to add a new puppy to the battery plan and Erin was very helpful in adding him and switching out the number of batteries we need per year. Great service and would highly recommend them to anyone needing to protect their pets.