I am unable to rate the "quality" or "value" of their products since I never received any. I had to contact the customer rep from the Earth City location multiple times to ever get a response. Perhaps the $1500 that I was going to spend was too small of an amount for him to care about. I laughed when Prosource sent me an email requesting my feedback about my experience. I would never use this company. I also found our hardwood online for much cheaper and free shipping. The exact same product.