Robert Murphy is my new representative. I came to Robert at the last minute looking blindly for a new Flood Insurance Company, My previous Representative barely ever contacted me and let my previous policy get to the cancellation step without even contacting me. he still hasn't contacted me as of this time, I found Robert and he was calm, cool, and collected and more importantly very friendly and had no problem explaining things to me. I learned more about Flood Insurance in our handful of calls than I did with all my years with my previous rep. I wanted to take the time to Thank Robert Murphy for taking me on and easing my Flood Insurance anxiety. Thank You once again.