DO NOT USE THIS COMPANY. The owner was disrespectful and aggressive. I have never been treated like this from a company before. I purchased a brand new water heater and a few hours after installation the pipe started leaking. The problem couldn’t get fixed until the next morning. We paid $2,800 and they would not compensate us for the inconvenience. I am not a plumber and I had to turn off the gas, turn off the water, clean up the gallons of water that spilled in our garage, and had to stand on a stool to dump a bucket I placed under the leak 4x in under a few hours. I have 3 children who had soccer practice that night, needed warm showers, and I needed to cook dinner and wash my dishes. I called about the leak at 4:52pm and was told no one could come out to fix it until the morning. The plumber arrived in the morning around 8:41am and said the leak was a manufactures error because the gasket didn’t fit properly. THE PLUMBER WAS NICE AND PROFESSIONAL. I called the front desk at 9:19am and explained the situation. She forwarded me to the owner and I again explained the situation. He said he couldn’t compensate me and I said ok I will write my review accordingly. He responded with “Oh so now you’re going to play the victim. I treat everyone with the same respect I treat you.” I responded with “well I feel bad for those people.” He responds back with “oh so now our service was horrible?!” I couldn’t believe how he was treating his first time customer so I said “Don’t put words in my mouth. And actually, I don’t have time for this shit.” And I hung up. No one deserves this treatment. I will never use this company again and I will not be recommending them to anyone I know. This could have been avoided if the owner spoke professionally and compensated at least $100 or something. Not like they can’t afford it.