What an AMAZING, once-in-a-lifetime experience! Everything was so well coordinated, and the staff communicated with us so well. Our pilot, John, was fun to talk to and an expert with over 30 years of experience. We felt safe and taken care of with him. We were upgraded to a private balloon ride, and it was the experience of a lifetime! Can not thank this company enough for that! The area is absolutely beautiful, the views are incredible, with both mountain ranges and vineyards. The balloon ride itself was peaceful and smooth. 10/10 would recommend flying with them!