Believe it or not but we have an annual plan with Golden Rule who couldn’t come out to service our heat tonight during a blizzard. We contacted Al and within 30 minutes he had one of his guys out here replacing our thermostat very quickly to ensure we had heat tonight. I will be cancelling my current annual plan and move it to Lenz Heating and Cooling. They have been so responsive, professional and really cares about their customer needs! Thank you Al and team for once again providing superior service!