The team who showed up to my Illinois house seemed fine but communication from then on was poor. I called twice a week for two weeks asking for a delivery date and was never given one. I woke up to a phone call on Sunday, Aug. 9, 2020 to a phone call saying the moving team was five minutes away from our Texas condo. We never received an email or phone call with a delivery date and had to scramble at 7 am to get ready for our furniture. Once the furniture was delivered it was discovered by the movers that the legs and drawers on my antique desk were broken off and my antique piano bench was shattered beyond repair. Three boxes of kitchen items were never delivered and our five foot family Portrait that was professionally mounted and framed was completely gone. I am still fighting this company to find my items. Finally, to add insult to our experience the driver came back after delivery stating we owed an additional $700 for the transfer of our items from a semi to a box truck. This charge was never discussed and we refused to pay it. He came back three times and pressured us while I was crying uncontrollably over the broken antiques and loss of a precious family portrait. We complained to the company and were told “after their investigation” that the extra $700 was a “mistake” on their part as our items were never transferred from a semi to a box truck. I have received no help locating my items and no offer of compensation. DON’T USE THIS COMPANY EVER!