Megan, our marketing contact has done a fantastic job of staying in contact with us and keeping us up to date on page builds, etc. After signing on we were a little apprehensive about dealing with Marketing 360 due to some poor reviews we'd found after the fact. Turns out that, at least when dealing with Megan, those fears were unfounded. As with any SEO, you need to be realistic with what you expect. Regardless of what anyone tells you, it takes time to see results. If you expect to be ranking highly right off the bat then you're setting yourself up for disappointment. We have actually lost keyword ranking for some of our search terms after the new site build. That being said, other keywords are steadily climbing back up and we can see an increase in call volume overall. Again, it all takes time. We have also been very pleased with the design team and content writers at Marketing 360. These folks have done a great job creating new landing pages, promotional emails and artwork for our vehicles and website. I would not hesitate to reccomended these folks to friends and family in need of SEO work or website design.