It was the good experience we could have hoped for! They packed and unpacked all of our furniture at twice the speed the movers did when it was first delivered. They take care of our items and packed everything we needed help with. We were a bit nervous as we had to shift a large amount of items from one 4 floor walk-up to another 5 floor walk-up, but the men did a phenomenal job. Kind, hardworkers who did a great job.