Amber C.

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Plumbing Kings

92.76  Rating Score
7AM - 7PM ▾

Of 157 ratings posted on 2 verified review sites, Plumbing Kings has an average rating of 4.78 stars. This earns a Rating Score™ of 92.76.

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The workers are extremely rude and inconsiderate. An unexpected leak came about in our complex. Around 6 PM I notice a worker going around the buildings turning water valves. I asked him what he was doing, and he informed me that he was shutting off the water. So I asked why and he said there was a leak. I would've never known my water was getting cut off if I didn't happen to see him. First and foremost, it would've been courteous and considerate to at least let residents know that their water was being shut off. Second, it is not right to talk to people in a disrespectful manner who are simply inquiring about what's happening on their property. After a few hours of still not having any water, I walked over to inquire about a possible estimate of when our water would be back on. When I initially spoke, all 3 workers completely ignored me as if I wasn't standing there. So, I asked again and one of them replied with an extremely rude tone as if I was wrong to inquire. I attempted to let them know that it would've been courteous to give residents a notice that they were shutting off our water, especially if it was for an indefinite amount of time. They kept cutting me off, being very short, and acting beyond rude just saying "call HOA." Would they be ok with having their water shut off without prior warning and then being talked to in a degrading manner as if tenants don't have the right to ask about what is going on around their property? I absolutely do not appreciate being talked to that way, especially when they couldn't even provide a courtesy knock to let me know I'd be without water for the night.