The front desk staff was very helpful and courteous. Romesia was cheerful and pleasant when I checked in at a high volume time. Housekeeping staff was helpful with answering questions and assisting if needed. At one time a counted 8 small children and 7 adults in the jacuzzi.that was nasty and I did not use it while I was there. Children should not be allowed in the jacuzzi at all as it is bad for their body’s temperature regulation. All in all I very much enjoyed my stay at OL and I am looking forward to next year. Keep up the good work!