B. S.

1 business review
0 suggested businesses


Xpress Wellness Urgent Care - Sapulpa

96.40  Rating Score
8AM - 8PM ▾

Of 772 ratings posted on 4 verified review sites, Xpress Wellness Urgent Care - Sapulpa has an average rating of 4.64 stars. This earns a Rating Score™ of 96.40.

View Profile & Reviews

Went to xpress wellness in sapulpa on Sunday. They close at 7pm, I got there at 6:23. I completely understand they would want to leave on time but I was still refused service. I told the girl at front desk I believed I had a bladder infection and I was in alot of pain. I told her so she would know it would only take maybe 15 minutes or less. ( No one was in the lobby, possibly people in back). She said well it's 6:30 and we close at 7. We leave at 7. She said go to Med Now. I said they closed at 4 pm. She wrinkled her nose and said oh do they. She probably knew that already by her response. She was extremely snotty and could of cared less of me as a patient in my opinion. This was my first experience there and will be my last. I felt like a potential 2nd class citizen. I was refused service and not taken care of. I understand if it was 2 minutes till closing with a lobby full of people. But it was slightly over 35 minutes with no one in lobby but yes, possibility of patients in back. In my opinion the girl in front was highly unprofessional and I will not recommend this place or go back due to her. I have no clue about the doctors. I actually had to sit in my car a few minutes before I could drive because I was crying upset because I was in pain and probably needed an antibiotic and because of the way I was treated. One of the worst experiences I've ever had at a medical facility. Check your video cameras. It will show exactly what I said.