After talking with them on the phone. We did a lot of checking on them and everywhere we looked they checked out so we sign up and paid their fee, in hoping they could get our timeshare canceled like they said they could. I must say from day one, the Timeshare Cancel Center did everything they promised to do and it all happened in the time frame which they said it would occur. They did get our timeshare canceled and we are so happy to be rid that time share. Their staff was very helpful and a pleasure to deal with!