Ryan and his crew were communicative, prompt and professional during our appt. I especially appreciated that he took the time to look at the install directions provided by the manufacturer, before he discussed his install ideas. He also listened to my ideas and concerns regarding the install of a floor drain and stand alone tub and faucet. Although, I did not use Robin Plbg this time, because our schedules conflicted - it is my intention to contact them for future plumbing needs. I have also shared my experience with our tight community, hope you'll have some new biz coming your way soon. Thank you!