We had a raccoon get into the crawlspace under our home and cause extensive damage, even tearing into the HVAC ductwork. I called PestLock and Steve was there that afternoon to assess the situation and help us begin the process of clean up and repairs. Scott, Steve and Matt worked tirelessly to get the damage taken care of and repairs made. They were so concerned that we would not have our AC during the hot weather! I can't say enough about how knowledgeable and professional they are. With very issue that came up, they had a solution and took care of it. Not only do John and I now have a "go to" company for any and all pest issues, but we also have new friends. I highly recommend PestLock; you will not be disappointed.