Catherine P.

1 business review
0 suggested businesses


Velocity Air Conditioning

85.83  Rating Score
12AM - 12AM ▾

Of 632 ratings posted on 2 verified review sites, Velocity Air Conditioning has an average rating of 4.58 stars. This earns a Rating Score™ of 85.83.

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Velosity is a BAIT AND SWITCH company. They own the phone numbers and names of more than just the one called Velosity. I called thinking I was calling another company and wanted the "special" that was advertised online. I was assured I would recieve that price for a tune-up of my AC unit. When they texted to tell me the technician was running late...I said okay and just wanted to confirm I would still be getting the special offer. But when they responded the "special" price was $20 more than my original quote. They refused to give me that price...at first telling me I was mistaken....then I was lying....then I was stupid. They said the company I claimed to have spoken with isn't even in business...but when you call that (out of business) company they are not only in business...but owed by Velosity...and the number is answered by Velosity. I'm assuming they do this BAIT AND SWITCH successfully...and just lie to the customers that call them out on it. If we continue to let this company misrepresent themselves by using many different names on Google...the legitimate companies will get squeezed out (assuming that's actually their business model). The other company is MISS-represented online as Savior Home Services 813-907-8877...but when you call it is (NOT OUT OF BUSINESS) it is actually Velosity....I'm sure this isn't isolated and that this is actually how they get business...they offer special deals under false company names... those numbers go to Velosity...so when you want the special deal they tell you they are not that company...BUT THEY ARE THAT COMPANY. I can not see how this can be a legal practice...because the consumer is mislead and overcharged. This is unfair practice, bait & switch, and deception.