We have always loved your choice of lighting, so when we decided to replace many of the fixtures in our new home in North Carolina, we took advantage of a trip to the Cleveland area to do our shopping. Mercedes Martin was very helpful, making sure we purchased lights that would work for 10 feet ceilings, or making adjustments in the accessories we needed to accommodate those high ceilings. They had everything sent to them, checked it for completeness, then sent it on to us. It looks great in our new house! They proved they can deal with unusual circumstances!