Chad did an amazing job of checking out our Softner System, testing the water, running the softner, and replacing filters as necessary. He is very efficient, very effective, and very willing to share information and answer questions. His experience and knowledge make his visits enjoyable and productive. He remembers what was done on our last visit and shares insights into what we might expect next year. We look forward to his return. Chad is a real asset to Home Services. Thanks Chad.