Scott G.

1 business review
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StormWise Auto Body Shop

99.10  Rating Score
9AM - 5PM ▾

Of 267 ratings posted on 6 verified review sites, StormWise Auto Body Shop has an average rating of 4.71 stars. This earns a Rating Score™ of 99.10.

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Working with this company has been the most frustrating, hair pulling experience i have ever had with a business. Had my car for 2 months ( dropped off July 20th) because of their incompetence. They do not know how to submit supplemental forms correctly after being told the correct way multiple times. Communication is horrible ( my insurance company had the same trouble communicating with stormwise. ) and if you are lucky enough to get somebody they'll tell you lies and try to pass the blame to the insurance company. All of the employees will lie and tell you what you want to hear but they don't tell each other what they said so their stories never match up. LIARS! ALL OF THEM! As of yesterday 09/20 the vehicle was still not ready because some molding was on back order, but was told I could pick up my car and take back when the part arrives. The molding I was told that's on back order is called scalp. The damaged old molding on top of window in the picture is the scalp molding.  Well, I pick my car up today 9/21 and now they tell me all parts arrived yesterday and my vehicle is complete, all the scalp molding arrived yesterday. I don't have special lights and backgrounds like they do to see the dents but when I got home in my garage I could see 7 or 8 dents in the rear passenger door "scalp molding" and 1 dent on front passenger door "scalp molding". It looks like they just slapped the old scalp molding back on the car.  They even tried to hold back the $200 promised kick back/ referral because they had to cover my rental for the last 2 weeks, because of THEIR mistakes. And to top it all off. Instead of getting a clean vehicle as promised, My car smells like B.O and I'm told they only hand towel off the outside of the vehicle and do not use chemicals for liability issues. Lol. What?¿?¿