Angela S.

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Charlie and the PB Factory

74.79  Rating Score

Of 31 ratings posted on 3 verified review sites, Charlie and the PB Factory has an average rating of 4.41 stars. This earns a Rating Score™ of 74.79.

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Absolutely horrible company. Any positive review has to be from the owner or employee. No one on Earth would give this disgusting product a positive review. I made two separate orders on the same day 12/02/2023. One order arrived timely, the other did not. EIGHT days later the melted, rancid, second order finally showed up. I did not even bother to open it- waiting for the return label from the company. I had already contacted the useless customer service to request a return/refund or at the very least a replacement of edible product. To this day 2/20/2024 I still have not had a response. They plagiarized (copy and pasted) some completely irrelevant return policy refusing to accept returns for open electronics. What?? Since when is slimy, frozen peanut butter considered an electronic? The box I did receive timely enough to try the product was full of slimy frozen peanut butter. Do not waste your money, time, or calories on this grossness. ZERO star rating. DO NOT ORDER FROM THIS DECEPTIVE DISGUSTING COMPANY!