I recently had the pleasure of purchasing an engagement ring from Alex and I cannot express enough how thrilled I am with the entire experience. From the moment I spoke with Alex to the moment I received the ring in hand, the customer service provided was truly outstanding. Alex went above and beyond to ensure that we created the perfect ring. He patiently listened to my preferences and guided me through his process. His knowledge and expertise were evident as he answered all my questions and provided valuable insights I to the gem options available. Speaking of gems, the brilliance of the gem in the engagement ring is absolutely breathtaking. The attention to detail and craftsmanship are evident in every facet, creating a mesmerizing sparkle that catches the eye from all angles. I also want to mention the replica ring that was provided. This was a thoughtful gesture. Lastly, I must commend the jeweler on the beautiful lighted box that accompanied the engagement ring. The box itself is a work of art, exuding elegance and sophistication. Overall my experience with Alex has been nothing short of exceptional.