I was greeted warmly, and felt very well taken care of by my doctor. They really make an effort to provide great customer service - i was offered water by 2 different people. The nurses, receptionists, and doctors were ALL SMILES! That is so hard to find in healthcare sometimes! I also really appreciated how all my questions were answered and aftercare was thoroughly explained (with detailed notes written out). I even walked away with samples and helpful tips! If I wasn't prioritizing my skincare before, I certainly will now that I have the support of such hardworking professionals!