Had similar experience as so many reviews that I've read about this organization. On June 20th 2023, dropping my grandson off, he just didn't wanted to go in. We were in the hallway, about 3 or 4 year old boy was stepping out of the room and one of the teacher grabbed his arm, yanked him in and the boy bit her. And she shouted out "HE BIT ME!!" here comes I assume another teacher "WHO DID!!" she walked by me went in the room and close the door. Yes, there was no way, I could've left my grandson. I can honestly say, this is the most chaotic daycare with no structure. If yelling and screaming at dosen't work, they just turn on u-tube.