I did not get the second gentleman’s name but John was one of the delivery men. This sofa was a beast and a delivery was already attempted one time prior. The sofa would not fit in the elevator, the lift on site would not work and so these two gentleman (in their 50’s) decided to take this beast up 5 floors. When they started it up the stairs you could not turn it so they had to come back down again and start all over. So basically we will call it 6 flights of stairs. The sofa arrive in excellent condition. The guys did a great job. My suggestion is 10 gold stars not just one for the delivery!!!! I know your program only gives one star per delivery but this was an exception.