THEFT by DECEPTION ? PAID for 4 FIFTY pound bags of fertilizer 10-21-20. Received email "shipment confirmation" the next day, then later that same day yet ANOTHER email telling me they actually had NO product to ship. OK so far. Then they offer to ship a "comparable" product at the same price if I'm OK with that. I was. STILL all good to this point. HOWEVER when the substitute product arrives on Saturday, I discover they've sent me 4 FORTY pound bags, a SHORTAGE of 40 pounds aka 20%. NOT the end of the World I thought. Called their Customer Service THIS afternoon to ask they ship yet ANOTHER 40 pound bag to complete my order and THAT'S when the FUN starts. Instead of a shipping confirmation I get a WHINY rambling email telling me how much they have to pay their supplier for the products they ship and therefore they would NOT complete the order. R E A L L Y ? INSTEAD they offered to give me a $20 "credit" against my card. Are these MORONS on DRUGS ? My OUT of POCKET payment to them was $185.02. The school I attended says 20% of $185.02 is $37.00 SO not only did they FAIL to "perform on contract", they try real hard to DISCOUNT the refund they rightfully owe. DESPICABLE Pest & Lawn seems a more FITTING name for these clowns