I give Cloud 9 Limo a 5 out of 5! From the initial inquiry to the end of the graduation party, they were amazing. I sent an inquiry and got an immediate response with extremely reasonable pricing. Mind you, I booked less than a week before I needed the party bus. The day of the party, our driver Juan was on time and even helped us make adjustments to our stops because of bad traffic. We had a bunch of squealing 8th graders in back and he was patient in every way. He even pulled over to help them get the bluetooth working for their music. About and hour after we'd been dropped off, my husband realized he left his work computer bag in the front seat. I called the company, which was already closed. I got a call back in less than a minute and told the person what happened. They tracked down Juan who'd already gone home. He met my husband at 9pm to make sure he got his back for work the following morning. This company far exceeded my expectations and I will never call any other when I need a party bus. Job well done and thank you!