The only complaint I have would have to do with the app. I made a reservation that didn't show up on the app, and couldn't get the app to get my default QR code to load, so I paid full price after my visit. I emailed ParkDIA and Sheri was fantastic to engage with, kind, friendly, and solved my problem the same day. The quality of service is top notch...the app was my issue, but I will continue to use ParkDIA as the first (and last) stop for all my travels.