I was very nervous coming to a home base business. But after talking with you in person, I felt very safe and confident you were the technician for the job. I must admit, I did let a few negative reviews get the best of me. But it was your humble personality that won me over. You did a phenomenal job repairing my Dell laptop. I didn't mention to you, that I had taken my laptop to several other local repair shops and the end result was the same issue. Your company displayed to me a high-caliber of excellence and integrity. You are definitely a 5 star business.