Great customer service, love the quality of the products, and of course the fact they are clean, free of all the stuff I don't want. The hygiene products (deodorant, shampoo bar, conditioner) didn't quiet perform for me as well as I would have liked (in comparison to conventional products) but I still plan to use them as cleaner options to the typical products. Love the elderberry elixir for kids. When mixed with water, no taste. :) SO glad I found Earthley!!!