Epiphany Dermatology

Horrible practice. Interested in churning patients , not in caring for them. Two docs did the bare minimum. Quick in and out. The annual exam was reduced to a cancer screening only so I had to make another appt for other concerns. And that appt in a different location with a different doc was the same. Brusque, uncaring, brief. I will go to another practice in the future.

DO NOT TRUST THIS DECEPTIVE CLINIC WITH YOUR CARE. I was seeking a routine yearly preventative skin cancer screening, and was assured by the scheduling team that this was a procedure that Epiphany performs. When I arrived, I double checked with the receptionist that my appt would be billed as routine preventative care and was assured it would be. I was later billed for the full cost of the appt, and when I called to inquire as to their mistake I was informed that that Epiphany DOES NOT perform routine preventative exams! This means I was lied to not once, but twice before my appointment. This clinic will happily lie to get you in the door, and does not care to fix anything when called out on their dishonesty. Your insurance will not pay for your appt even if its in network. When I spoke to the billing team, they literally laughed about the situation and called it "patient responsibility". WORST CUSTOMER SERVICE I HAVE EVER HAD in the medical field. The doctor was rushed and did not explain anything throughout the procedure. The front desk was unable to answer questions about billing/proceudres as they have a Texas-based corporate billing team (we are in CO).