ERX has been an absolute nightmare. Manager or whomever named Bobby has been very rude to myself and my family. If you are experiencing a stressful situation and need your home repaired after an emergency, I would highly recommend going elsewhere.
I am a 100% disabled Marine Corps vet, and have been treated very rudely, and as if the missing floor in my home is not a big deal. I've waited three months for a new floor after water damage, and really wish I called someone else.
From lying to get our business, to cutting corners, they do it all.
Do not let your insurance company pay them, as they will say everything is in scope and OK to begin, then lie and ask for more money in an extremely rude way. (BOBBY)
If you're reading this please take my cautionary tale into consider, and the 2 star overall rating of this business.
100% feels like a one star experience, and I can not smile when I think of ever using ERX again. Will actively tell friends, family, and other property owners who NOT to visit for sure.
Nothing they say or do will take away the BS we had to listen to from them. Extremely unprofessional and not to be welcomed near my home after they finish the job they said they would do.
1 review 