Quick warning to anyone with a Volkswagen Beetle, They can't give you a working key, you have to go to a VW Dealer. And the Dealer is cheaper. Also, they didn't give us a receipt, refused to refund the money even though the key doesn't work and overall were quite rude. My mother was also rude back which didn't help us but they were rude to me when I was kind to them and they lied and said they would refund us then took it back. They also didn't ask for proof that the car was actually ours. So try to be careful. Also, they have messed up the alarm system.