Family Resource Home Care provides non-medical assistance to help our clients live at home comfortably and independently. We are proud to support families and communities throughout the Pacific Northwest through our dedicated caregivers who share a commitment to enhancing the quality of life for those in need of home care services.
Top Rated Local® Business in Washington (#92 in 2021)
Top Rated Local® Business in Washington, Home Care (#1 in 2021)
Can't get consistent care givers even after being with the agency for 3 months. Very confusing for my elderly parents. Also make for inconsistency in the care provided and more work for the family to be sure that they are getting the care needed and getting the value for the expense.
On the positive side the staff did well with the basics considering some had only been there 1-3 times.
Care coordinator Pat and schedulers where very kind and as helpful as they could be considering they are dealing with Covid 19 and the problems it causes. The schedulers would always call and advise of care givers and and schedule changes . This was helpful but also difficult because of so many changes.
Reply from business
Hello Brenda, thank you for taking the time to give us some very constructive criticism! While it is definitely not ideal for turnover, the climate of what's going on in the world over the last 6 months has had a bigger impact on us that we would have liked. We are happy to hear that your overall experience has been positive!