I wish there was a way to leave a negative review. I have never taken the time to review a business, mostly I have never had to. But this is the exception.
Please BEWARE of this company. They will steal from you without a shred of remorse. Running a small fencing company is hard enough, but when you are scammed out of more than 20, 000, it makes it even harder.
Paid for material that was ready to ship on Jan 5, since then I have heard nothing from this company other than excuses. That is, when you can actually reach someone. And that someone is Richard Fish the owner.
From there you will hear the same excuse, Covid, or the Flu, or family emergencies or ice storms. Those are all the same excuses we've been hearing since January 5th.
We contacted the company who had the materials and were told Fence Supply Online owes them money from previous orders. They too cannot reach anyone regarding what is going on. From the looks of it, Fence Supply Online has started the business of cut and run. Stealing money from other people and vanishing like a bunch of thieves in the night.
I was able to get Richard on the phone after contacting them through Facebook, which I might add, is still posting, but not able to refund its customers, answer questions or pay their bills. He told me he would automatically refund the money, but again, all you get with Richard Fish and Fence Supply Online is lies, excuses, and wasted time.
It's going to be a long legal process to get our money back seeing as this business is in Tarrant County Texas and we're in a different state. But we're going ahead anyway to try and recoup the money and lost wages along with damage to the reputation of business since this company has cost us quite a few jobs, cost us the confidence in our company, and ultimately the ability to provide our customers with fence material that they purchased.
Richard Fish is nothing but a con artist who scams small business and is never heard from again. Covid, Flu, Ice storms, Family emergencies are all understandable...but I'm beginning to see that those too are another round of lies to by time on the money they've stolen.
I wish everyone who bought with them a swift and hassle free refund. You may wish to file a police report with your county and Tarrant County where the business is located. You may also want to file with ic3.gov, the better business bureau and also the FTC.
You can also file a complain with the Texas State Attorney General. Our business has done all of that. Also there are several very good attorneys in Tarrant County who can help you try and get your money back.
Richard Fish, I'm sorry but I don't wish you anything other than the hours in the day you will need to refund all the people you have scammed.