TERRIBLE experience. Anas Abuelhawa (aka "Chris") is a one man scam artist. He's enlisted his wife, family members and others with the same last name to post positive reviews for him. His phone number address was associated with another HVAC company (5 Diamonds HVAC) that obviously shut down for screwing people over. "Chris" responded to a HomeAdvisor request for HVAC guy. He was the only one to quickly respond at night. My condensing unit wasn't operating. He did something to my unit that got it temporarily running again. He did tell me that the unit was old & needed to be replaced. Within one month, it broke down again. Chris returned & told me to get a new condensing unit & air handler. I doubt he even attempted to fix it. I agreed to go forward. He showed up with an off brand condensing unit & air handler. He didn't have a team or crew - just a friend or relative with him. The unit initially worked BUT it didn't shut off. The temp in the house went down to 52 degrees. The only way to turn it off was to flip the breakers. Then, in a couple more days, it stopped working completely. Since that time (8-12-21) to today, "Chris" has been stringing me along - promising each day to show up and repair the unit. It has been CRUEL. He texted me each day saying he'd show up "after 3" or "after 5". He never returned. He'd text me things like, "I really apologize hun but...." Always an excuse & promise to show up the next day. He's finally ghosted me when I asked him WHY he kept stringing me along in this heat??? He's a horrible individual & completely UNTRUSTWORTHY. He's NOT licensed (only has "Pending" HVAC license.) There are at least 3 BBB complaints (I'll file the 4th). He's an awful human being who kept me and my family thinking he'd show up. His true rating is LESS THAN 0.
1 review 