Franklin Lighting

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92.28  Rating Score
10AM - 5PM ▾

Of 149 ratings posted on 6 verified review sites, Franklin Lighting has an average rating of 4.53 stars. This earns a Rating Score™ of 92.28.

At Franklin Lighting, our highly trained and experienced lighting sales staff can help you make the most difficult lighting and design choices. Every sales associate undergoes a rigorous training period to ensure you, our customer, always gets the best shopping experience. Our customer service department will quickly and efficiently help you with any questions or problems you may have. Thank you for choosing Franklin Lighting for your lighting needs. Shop our lighting products online here.
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4.53 avg / 149 ratings on 6 verified review sites

9 ratings & reviews posted directly on Top Rated Local®

Quality
4.9
Value
4.8
Timeliness
5.0
Experience
5.0
Satisfaction
5.0
OVERALL
4.9
Showing 1-9 of 9 items.

1 review

Brenda has helped me pick out beautiful lighting fo my new Villa. All lighting was top quality and I could not hoped for better service. Any issues you may have are taken care of promptly without question

1 review

This is our second visit to Franklin. Darla assisted us both times. She is extremely knowledgeable and helpful in an otherwise overwhelming store. She guided us beautifully. Amazing selection!

1 review

I came in to purchase lighting and mirrors for 2 bathrooms that I am currently having remodeled. I had a most pleasant experience working with Renee. I explained my needs and my budget, she showed me all of the beautiful lighting options and mirrors, answered my many questions and gave me some time to look around on my own. It took me only 5 minutes to return back to my favorites and Renee returned and wrote up the order. She seemed to know exactly what I was looking for even though I am not often clear with my descriptions of things and she put absolutely no pressure or time constraints on me, as so many sales persons do these days. It is not my first time purchasing from Franklin Lighting and everyone there is very professional and knowledgeable. I have and will continue to recommend this business to friends and will definitely return to consult with Renee on my lighting and decorating needs.

1 review

We have worked with Darla on our last 3 homes and couldn’t be more pleased. Pleasant showroom and competitive prices.

1 review

Mary, for the past 20 years and 2 homes, has always been our go-to person at Franklin Lighting. Her professionalism, expertise and customer care are second to none. Her guidance and advice have always been spot-on. We came to Franklin Lighting because of its reputation; the bonus though, was having the privilege and pleasure of working with Mary on many electrical and decorative items for both our first and second homes. Her patience, knowledge and friendly spirit have served us well and we have always been extremely satisfied because of her assistance.

1 review

Jessica was very helpful and professional. We appreciated the time she took to help us.

1 review

Sales rep Barbara worked with me to get a correct light kit part number for a fan in a new home that was installed with the wrong one. Then she found out that the stockroom had the part now - no waiting. She also got a credit for the incorrect unit. The the gentleman in the parts/delivery room assembled the new light kit for me. A first class job by both people - now I have a lanai fan again!

1 review

My experience with Diane was wonderful. So helpful to find the right lamps and help get everything packaged up.

1 review

We entered the store and were greeted by Mary. She gave us an overview of the store and asked what we were looking for. We told her 2 lights for nightstands and one Floor lamp. We said we just wanted to look around. Mary came back to us with a yard stick to assist us with our shopping, which was great. We ended up buying the items we came in looking for, along with 2 pieces of art, a mirror, clock, bench and table. Mary was happy to help us with each and quickly arranged for the items to be collected and packaged up. We liked the no pressure sales approach and the opportunity to browse and find so many great items in the store.